Terms of Service

Effective Date: January 1, 2025

Thank you for choosing EliteApt for luxury apartment selection on eliteapt.online. By accessing or using our site and related offerings, you agree to these terms.

1. Services

EliteApt offers personalized consultation services for selecting luxury apartments.

1.1 Booking and Scheduling

Services are scheduled upon confirmation of your booking details.

1.2 Cancellations and Rescheduling

You may reschedule up to 48 hours before the appointment at no extra fee.

1.3 Refunds

Standard services: refunds are issued within 14 days of cancellation via the original transaction channel. Custom consultation packages are non-refundable due to the specialized resources allocated immediately upon confirmation.

2. Digital Products

EliteApt offers digital guides and location insights.

2.1 Access and Delivery

Digital items are delivered electronically upon purchase.

2.2 Refunds

Requests for defective or inaccessible items made within 7 days of delivery may receive a replacement file or store credit. All sales are final once the item has been accessed.

3. Physical Goods

Printed materials and branded merchandise are available for purchase.

3.1 Send-Backs

You may send back physical items within 30 days in original packaging. You cover shipping costs unless the item is defective.

3.2 Refunds

Refunds are processed within 14 days of our receipt of the sent item via the original transaction channel. Defective items will be replaced at no cost.

4. Non-Refundable Offerings

Certain limited edition reports and expedited booking fees are non-refundable due to the immediate allocation of expert resources and exclusive arrangements.

5. Modifications

EliteApt may update these terms at any time. Continued use of our site and services constitutes acceptance of the revised terms.

6. Contact Information

Address: 350 Victoria St, Toronto, ON M5B 2K3, Canada

Phone: +14167058049

Business ID: 854524319

For questions, please contact us.